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Bank app facts

KeyBank app

KeyBank Mobile Banking on iPhone and Android. Store facts as of .

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Visit KeyBank's site (opens in a new tab)

What the KeyBank app is for and who it fits

KeyBank's app is for KeyBank customers, and KeyBank's site also points to branches and ATMs for help in person. KeyBank says online and mobile banking give you access to your accounts around the clock, with spending insights, subscription tracking and budgeting tools in the app.

From the app you can deposit checks, pay bills, make transfers, send money with Zelle, and activate, lock and unlock your debit and credit cards. KeyBank also offers EasyUp for automatic savings and a virtual assistant called MyKey.

When you deposit a check in the app, KeyBank says eligible deposits may let you choose between Immediate Funds and a Standard Deposit, and the Standard Deposit follows its usual processing times at no charge.

Written from these official pages, checked :

Store ratings

These are store ratings from app users on the App Store and Google Play, not a Priceless Tay score.

App Store rating (iPhone)

4.7out of 5

262,789 ratings

As of · App Store listing

Google Play rating (Android)

4.2out of 5

101K reviews, as shown on Google Play. Updated on Oct 20, 2026.

As of · Google Play listing

App facts

Last App Store update
Version 5.0.27, released Oct 21, 2026
App size
157.7 MB
Requires
iOS 13.0 or later
Runs on
iPhone, iPad, iPod touch, Mac and Apple Vision
Languages
3 (English and 2 more)
Developer
KeyBank

As of · App Store listing

What the app looks like, screen by screen

Every image we have of the KeyBank app, grouped by task. App Store, Google Play and bank website images are the bank's own marketing, so names and balances are sample data. Help center images come from the bank's support pages. See every bank app's screens.

Home and accounts (4)

  • KeyBank accounts home screen on iPad
    App Store marketing imageThe iPad Accounts screen: Good Afternoon, Samantha with account cards for a transfer account at $0.84, a checking account at $604.66, a Health Savings Account at $0.05 and a KeyBasic Credit Line at $1,753.55, each with Deposit, Pay Bill, Transfer or Zelle buttons, plus HSA and retirement prompts.App Store listing, as of
  • KeyBank tilted accounts list
    App Store marketing imageA tilted accounts list: Key Smart Checking $1,307.95, Key Active Saver $2,697.95 and Key Cashback Credit Card $542.12, each with Deposit or More buttons.App Store listing, as of
  • KeyBank account card with action buttons
    App Store marketing imageA checking account card: $0.84 available balance as of Sep 19, 2023, with Deposit, Pay Bill, Transfer and Zelle buttons.App Store listing, as of
  • KeyBank tab bar
    App Store marketing imageThe tab bar: Accounts, Pay & Transfer, Help Hub, Open Acct and More.App Store listing, as of

Transfer and send (3)

  • KeyBank transfer submitted confirmation
    App Store marketing imageA Transfer Money confirmation with a green check mark, a Transfer Submitted message, a confirmation number, the pay from and pay to accounts, a $100.00 amount and a send date.App Store listing, as of
  • KeyBank Transfer Money form
    App Store marketing imageThe Transfer Money form: From Account and To Account pickers, an amount of $0.00, Send On today, Frequency, Add External Account and Cancel and Review buttons.App Store listing, as of
  • Transfer submitted confirmation
    App Store marketing imageA green check mark with Transfer Submitted and a confirmation number.App Store listing, as of

Settings and security (3)

  • KeyBank sign in with Face ID prompt
    App Store marketing imageA sign in screen showing the KeyBank key logo with a Face ID prompt in the center and a loading spinner below.App Store listing, as of
  • KeyBank manage alerts settings list
    App Store marketing imageA Manage Alerts screen for a Key Smart Checking account with toggles grouped under Automatic, Balances, Transactions and Card Activity.App Store listing, as of
  • Alert settings marked On or Off
    App Store marketing imageAlert settings for balances, transactions and card activity, each marked On or Off.App Store listing, as of

Transactions (1)

  • KeyBank checking account activity screen
    From KeyBank's websiteA Key Smart Checking account screen showing a $6,273.37 available balance, Pay Bill and More buttons, a statements link, Search Transactions, and an Activity list with purchases and running balances.key.com, as of

Check deposit (2)

  • KeyBank check deposit screen with front photo box
    App Store marketing imageA Check Deposit screen with a KeyBank Hassle Free Account selected, a $10.00 amount, a Limits and Funds Availability link and Front and Back check photo boxes.App Store listing, as of
  • Front of check capture box
    App Store marketing imageA Front check photo box with green corner guides and a camera icon.App Store listing, as of

AI assistant (1)

  • KeyBank Help Hub with the MyKey assistant
    App Store marketing imageThe Help Hub: MyKey, a virtual assistant available 24/7, with an Ask MyKey button and Quick Actions such as Pay a Bill, Access Tax Forms, Order Checks, Manage Cards and Manage Alerts.App Store listing, as of

Bills and recurring (1)

  • KeyBank Pay a Bill form
    App Store marketing imagePay a Bill with Pay Bills, Scheduled and Payees tabs: Pay From a KeyBank checking account, a Payee picker, Add a Payee, amount, Send On and Frequency One Time fields and a Review Payment button.App Store listing, as of

Other screens (1)

  • KeyBank nearby locations map
    App Store marketing imageA KeyBank map with location pins and a list of nearby stores such as Target, CVS, Rite Aid and Costco with addresses and distances, with Map and List tabs.App Store listing, as of

Features its official sources state

KeyBank's website, help center or app store listing states these 10 app features, in the bank's own words.

✓ means the bank's official sources (its website, help center or official app store listing) state it, with the quote and page shown. ✕ means those sources say the bank doesn't offer it. We never mark a feature ✕ just because a page doesn't mention it.

Privacy and accessibility labels

Apple's privacy labels are what each developer reports to Apple. Apple says it does not verify them. We copy the category names exactly as the App Store lists them.

App privacy

KeyBank

Data Used to Track You

Not listed on the App Store page.

Data Linked to You

  • Contact Info
  • Identifiers

Data Not Linked to You

  • Diagnostics

As of · App Store listing

Accessibility

KeyBank

The App Store listing shows no accessibility labels for this app (checked Oct 25, 2026). That means the developer hasn't listed them, not that the app has no accessibility support.

FAQ

What can I do in the KeyBank app?

KeyBank says you can see transactions, pay bills, make transfers, send friends money, deposit checks, and activate, lock and unlock debit and credit cards in its app.

Can I deposit checks in the KeyBank app?

Yes, KeyBank says you can use the KeyBank app to deposit checks from your phone without a trip to a branch or ATM.

Does the KeyBank app support Zelle?

Yes, KeyBank says Zelle is a way to send or receive money within the KeyBank mobile banking app and online banking.

Compare KeyBank with another app

Sources and dates

KeyBank

How we compare bank apps explains every source and what we don't do yet. See every bank app.

This is education, not financial advice.