Bank app comparison
KeyBank vs Upgrade app
Store facts as of
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Upgrade
Banking app
Visit site for Upgrade (opens in a new tab)
Short answer
On the App Store, KeyBank has a store rating of 4.7 out of 5 from 262,789 ratings, and Upgrade has a store rating of 4.8 out of 5 from 83,685 ratings, as of Nov 12, 2026. KeyBank last updated its iPhone app on Oct 21, 2026, and Upgrade on Oct 16, 2026. Of the 10 app features we look for in each bank's official sources (its website, help center or official app store listing), both state the same 7, side by side in the table below.
Store ratings
These are store ratings from app users on the App Store and Google Play, not a Priceless Tay score.
KeyBank
Google Play rating (Android)
4.2out of 5
101K reviews, as shown on Google Play. Updated on Oct 20, 2026.
As of · Google Play listing
Upgrade
Google Play rating (Android)
4.4out of 5
29.9K reviews, as shown on Google Play. Updated on Oct 15, 2026.
As of · Google Play listing
Updates and app facts
KeyBank last updated its iPhone app on Oct 21, 2026, 22 days before we checked, and Google Play shows its Android app updated on Oct 20, 2026. Upgrade last updated its iPhone app on Oct 16, 2026, 27 days before we checked, and Google Play shows its Android app updated on Oct 15, 2026.
KeyBank
- Last App Store update
- Version 5.0.27, released Oct 21, 2026
- App size
- 157.7 MB
- Requires
- iOS 13.0 or later
- Runs on
- iPhone, iPad, iPod touch, Mac and Apple Vision
- Languages
- 3 (English and 2 more)
- Developer
- KeyBank
As of · App Store listing
Upgrade
- Last App Store update
- Version 1.35.1, released Oct 16, 2026
- App size
- 97.6 MB
- Requires
- iOS 15.1 or later
- Runs on
- iPhone and iPod touch
- Languages
- 2 (English and French)
- Developer
- Upgrade, Inc.
As of · App Store listing
Features each bank states
✓ means the bank's official sources (its website, help center or official app store listing) state it, with the quote and page shown. ✕ means those sources say the bank doesn't offer it. We never mark a feature ✕ just because a page doesn't mention it. Each mark links to the page it came from; the quotes are on each app's own page.
Send money to people
Upgrade
Mobile check deposit
Card lock and unlock
Screen by screen
Pick a task to see what each app shows for it. App Store, Google Play and bank website images are the bank's own marketing, so names and balances are sample data. Help center images come from the bank's support pages. See every bank app's screens.
Home and accounts
KeyBank
App Store marketing imageThe iPad Accounts screen: Good Afternoon, Samantha with account cards for a transfer account at $0.84, a checking account at $604.66, a Health Savings Account at $0.05 and a KeyBasic Credit Line at $1,753.55, each with Deposit, Pay Bill, Transfer or Zelle buttons, plus HSA and retirement prompts.App Store listing, as of 
App Store marketing imageA tilted accounts list: Key Smart Checking $1,307.95, Key Active Saver $2,697.95 and Key Cashback Credit Card $542.12, each with Deposit or More buttons.App Store listing, as of 
App Store marketing imageA checking account card: $0.84 available balance as of Sep 19, 2023, with Deposit, Pay Bill, Transfer and Zelle buttons.App Store listing, as of 
App Store marketing imageThe tab bar: Accounts, Pay & Transfer, Help Hub, Open Acct and More.App Store listing, as of
Upgrade
Google Play marketing imageAn Android Upgrade menu listing Personal Loans, Credit Cards, Rewards Checking Preferred, Premier Savings, Home Improvement, Auto Finance and Flexpay.Google Play listing, as of 
Google Play marketing imageThe Android Upgrade menu: Personal Loans, Credit Cards, Rewards Checking Preferred, Premier Savings, Home Improvement, Auto Finance and Flexpay, each with an icon.Google Play listing, as of
Transfer and send
KeyBank
App Store marketing imageA Transfer Money confirmation with a green check mark, a Transfer Submitted message, a confirmation number, the pay from and pay to accounts, a $100.00 amount and a send date.App Store listing, as of 
App Store marketing imageThe Transfer Money form: From Account and To Account pickers, an amount of $0.00, Send On today, Frequency, Add External Account and Cancel and Review buttons.App Store listing, as of 
App Store marketing imageA green check mark with Transfer Submitted and a confirmation number.App Store listing, as of
Upgrade
App Store marketing imageA tilted Upgrade screen with a green check mark: "Success! $500 on the way", a Cash Advance of $500.00 to an account ending 3438, and Auto Repayment and Due Date rows.App Store listing, as of
Card controls
KeyBank
No official screen found yet
Upgrade
Google Play marketing imageA OneCard Essentials screen showing $2,500.00 available credit and a $250.00 current balance, with a Rewards card showing $3.28 available and an Activity list.Google Play listing, as of 
App Store marketing imageAn Upgrade Card screen showing $2,500.00 available credit, a Rewards and Benefits card with a $3.28 available rewards balance and a Redeem button, and an Autopay row.App Store listing, as of Google Play marketing imageAn Android OneCard Essentials screen: $2,500.00 available credit, $250.00 current balance, an enlarged Rewards card with a $3.28 available rewards balance placed over the screen and an Activity list starting with a pending Amazon purchase of $129.99.Google Play listing, as of 
App Store marketing imageA green Upgrade Card tile showing $2,500.00 available credit.App Store listing, as of 
App Store marketing imageA Rewards and Benefits card showing a $3.28 available rewards balance with a Redeem button.App Store listing, as of
Settings and security
KeyBank
App Store marketing imageA sign in screen showing the KeyBank key logo with a Face ID prompt in the center and a loading spinner below.App Store listing, as of 
App Store marketing imageA Manage Alerts screen for a Key Smart Checking account with toggles grouped under Automatic, Balances, Transactions and Card Activity.App Store listing, as of 
App Store marketing imageAlert settings for balances, transactions and card activity, each marked On or Off.App Store listing, as of
Upgrade
No official screen found yet
Transactions
KeyBank
From KeyBank's websiteA Key Smart Checking account screen showing a $6,273.37 available balance, Pay Bill and More buttons, a statements link, Search Transactions, and an Activity list with purchases and running balances.key.com, as of
Upgrade
Google Play marketing imageActivity with an Amazon Purchase dated Apr 02, marked Pending, for $129.99.Google Play listing, as of
Check deposit
KeyBank
App Store marketing imageA Check Deposit screen with a KeyBank Hassle Free Account selected, a $10.00 amount, a Limits and Funds Availability link and Front and Back check photo boxes.App Store listing, as of 
App Store marketing imageA Front check photo box with green corner guides and a camera icon.App Store listing, as of
Upgrade
No official screen found yet
AI assistant
KeyBank
App Store marketing imageThe Help Hub: MyKey, a virtual assistant available 24/7, with an Ask MyKey button and Quick Actions such as Pay a Bill, Access Tax Forms, Order Checks, Manage Cards and Manage Alerts.App Store listing, as of
Upgrade
No official screen found yet
Privacy labels
Apple's privacy labels are what each developer reports to Apple. Apple says it does not verify them. We copy the category names exactly as the App Store lists them.
KeyBank
Data Used to Track You
Not listed on the App Store page.
Data Linked to You
- Contact Info
- Identifiers
Data Not Linked to You
- Diagnostics
As of · App Store listing
Upgrade
Data Used to Track You
- Identifiers
Data Linked to You
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
- Usage Data
- Diagnostics
As of · App Store listing
Accessibility labels
KeyBank
The App Store listing shows no accessibility labels for this app (checked Oct 25, 2026). That means the developer hasn't listed them, not that the app has no accessibility support.
FAQ
What are the App Store ratings for KeyBank and Upgrade?
KeyBank has a store rating of 4.7 out of 5 from 262,789 ratings. Upgrade has a store rating of 4.8 out of 5 from 83,685 ratings. These are App Store ratings from users, not a Priceless Tay score.
What are the Google Play ratings for KeyBank and Upgrade?
KeyBank shows 4.2 out of 5 (101K reviews) on Google Play, and Upgrade shows 4.4 out of 5 (29.9K reviews).
When were the KeyBank and Upgrade iPhone apps last updated?
KeyBank released version 5.0.27 on Oct 21, 2026. Upgrade released version 1.35.1 on Oct 16, 2026.
Which Apple devices do the KeyBank and Upgrade apps run on?
The App Store lists iPhone, iPad, iPod touch, Mac and Apple Vision for KeyBank, and iPhone and iPod touch for Upgrade.
Which app features do both KeyBank and Upgrade state?
Both banks' official sources state mobile check deposit, card lock and unlock, account alerts, automatic saving, face or fingerprint sign-in, a credit score in the app, and Apple Pay or Google Pay.
Keep comparing
- See every fact on the KeyBank app page, with all four screenshots.
- See every fact on the Upgrade app page, with all four screenshots.
- Compare other bank apps, or read how we compare bank apps.
Sources and dates
KeyBank
- App Store facts, privacy and accessibility labels, screenshots and icon: App Store listing and Apple's iTunes Lookup API, checked Nov 12, 2026.
- Google Play rating and update date: Google Play listing, checked Oct 25, 2026.
- Features, from KeyBank's official sources: key.com/personal/online-banking/online-banking.html, key.com/personal/online-banking/zelle.html, key.com/personal/online-banking/mykey-virtual-assistant.html, key.com/personal/online-banking/touch-id.html, key.com/personal/online-banking/digital-wallet.html.
Upgrade
- App Store facts, privacy and accessibility labels, screenshots and icon: App Store listing and Apple's iTunes Lookup API, checked Nov 12, 2026.
- Google Play rating and update date: Google Play listing, checked Oct 25, 2026.
- Features, from Upgrade's official sources: upgrade.com/help/deposit-checking-savings/rewards-checking/what-is-mobile-deposit, upgrade.com/help/deposit-checking-savings/rewards-checking/what-if-my-upgrade-visa-debit-card-is-lost-or-stolen, upgrade.com/rewards-checking, upgrade.com/rewards-checking-preferred, upgrade.com/mobile-app.
- Upgrade's help center says Rewards Checking Preferred customers use the Upgrade mobile app (help page 'Does Rewards Checking Preferred have a mobile app?').
This is education, not financial advice.
