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Bank app facts

Bank of America app

Bank of America Mobile Banking on iPhone and Android. Store facts as of .

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Visit Bank of America's site (opens in a new tab)

What the Bank of America app is for and who it fits

Bank of America says its Mobile Banking app lets you manage your Bank of America banking accounts and your Merrill investing accounts in one place. That makes it a fit for people who already bank with Bank of America, or who hold a Merrill account and want both in the same app.

Inside the app you can deposit checks, set up alerts, and move money with Zelle, wires, Bill Pay or transfers. Bank of America also builds in Erica, which it describes as a virtual financial assistant that answers questions in the app.

Erica is available only in the Mobile Banking app and only in English, according to Bank of America's Erica page. Bank of America also notes that not every feature is available on a SafeBalance Banking for Family Banking account.

Written from these official pages, checked :

Store ratings

These are store ratings from app users on the App Store and Google Play, not a Priceless Tay score.

App Store rating (iPhone)

4.8out of 5

5,025,487 ratings

As of · App Store listing

Google Play rating (Android)

4.6out of 5

1.2M reviews, as shown on Google Play. Updated on Oct 15, 2026.

As of · Google Play listing

App facts

Last App Store update
Version 26.11.0, released Nov 5, 2026
App size
550.5 MB
Requires
iOS 17.0 or later
Runs on
iPhone, iPad, Apple Vision and Apple Watch
Languages
2 (English and Spanish)
Developer
Bank of America

As of · App Store listing

What the app looks like, screen by screen

Every image we have of the Bank of America app, grouped by task. App Store, Google Play and bank website images are the bank's own marketing, so names and balances are sample data. Help center images come from the bank's support pages. See every bank app's screens.

Home and accounts (4)

  • Bank of America app accounts overview
    App Store marketing imageAn Accounts tab greeting Jane with a search bar, rewards links, a Banking section with an Adv Plus Banking balance of $4,012.33, and a Credit Cards section.App Store listing, as of
  • Bank of America accounts screen with Deposit Checks tab highlighted
    From Bank of America's help centerAn Accounts tab with a search bar reading Hi, I'm Erica. How can I help?, net worth of $108,427.83, Banking at $34,602.49 and Credit cards, with a green circle on the Deposit Checks tab. The green circles are Bank of America's own tap-target markers from its help pages, not part of the app.info.bankofamerica.com, as of
  • Banking card showing $4,012.33 balance
    App Store marketing imageA Banking card listing an Adv Plus Banking account with a $4,012.33 balance.App Store listing, as of
  • Bottom navigation bar with four tabs
    App Store marketing imageA bottom tab bar with Accounts, Pay and Transfer, Deposit Checks and Invest tabs.App Store listing, as of

Transfer and send (11)

  • Bank of America Zelle screen with Send, Request and Split
    App Store marketing imageA Zelle screen with Send, Request and Split buttons and links for Activity, Recipients and Settings.App Store listing, as of
  • Bank of America pay and transfer menu with activity
    App Store marketing imageA Pay and Transfer screen with Transfer, Zelle, Pay Bills and Wire options above an Activity list with a credit card payment due and a scheduled Zelle payment.App Store listing, as of
  • Bank of America wire transfer start screen
    App Store marketing imageA Wire screen with a Start a Wire button and a list of exchange rates and fees for India, Great Britain, Mexico and Canada.App Store listing, as of
  • Bank of America Pay and Transfer menu with Zelle highlighted
    From Bank of America's help centerA Pay and Transfer screen with Transfer, Zelle, Pay Bills and Wire options, a green circle on Zelle, and an Activity list with a scheduled payment and history. The green circles are Bank of America's own tap-target markers from its help pages, not part of the app.info.bankofamerica.com, as of
  • Bank of America Zelle home with scam alert
    From Bank of America's help centerA Zelle screen titled Send or receive money with Zelle, a Stay alert: Imposter scams notice, Pay, Request and Scan buttons with a green circle on Pay, and a Pay again list. The green circles are Bank of America's own tap-target markers from its help pages, not part of the app.info.bankofamerica.com, as of
  • Bank of America Zelle recipient search
    From Bank of America's help centerA Who would you like to pay? screen with a search field, a recent recipient and a green circle on Add new person or company. The green circles are Bank of America's own tap-target markers from its help pages, not part of the app.info.bankofamerica.com, as of
  • Bank of America Zelle payment form
    From Bank of America's help centerA Pay form with recipient Robin Brown, a From account, a $100.00 amount and a Make payment recurring toggle, with a green circle on Next. The green circles are Bank of America's own tap-target markers from its help pages, not part of the app.info.bankofamerica.com, as of
  • Bank of America Zelle review screen
    From Bank of America's help centerA Review payment details screen with recipient, from account, $100.00 amount, date and a happy birthday message, with a green circle on Next. The green circles are Bank of America's own tap-target markers from its help pages, not part of the app.info.bankofamerica.com, as of
  • Bank of America Zelle payment scheduled confirmation
    From Bank of America's help centerA Success screen saying Your payment is scheduled, with recipient, from account, $100.00 amount, date, confirmation number and a Done button.info.bankofamerica.com, as of
  • Zelle Send, Request and Split buttons
    App Store marketing imageA Zelle panel with Send, Request and Split buttons.App Store listing, as of
  • Transfer, Zelle, Pay Bills and Wire tiles
    App Store marketing imageFour tiles for Transfer between my accounts, Zelle send or receive, Pay Bills and Wire.App Store listing, as of

Card controls (1)

  • Erica lock debit card chat
    From Bank of America's websiteAn Erica chat where the user writes Lock my debit card and Erica explains that locking stops ATM withdrawals and most purchases, with a Lock my card button.info.bankofamerica.com, as of

Settings and security (1)

  • Bank of America security center with scam alert and security gauge
    From Bank of America's help centerA security screen with a Scam alert banner, links to see how the bank protects you and to report suspicious activity, and a Manage your security preferences gauge reading High Security.info.bankofamerica.com, as of

Investments (2)

  • Merrill investment account balance screen
    App Store marketing imageA Merrill investment account screen showing a balance of $123,456.78, balance details and a historical value chart.App Store listing, as of
  • Merrill balance details list
    App Store marketing imageA Balance Details list with cash balance, money accounts and priced investments.App Store listing, as of

Reports and insights (1)

  • Erica grocery spending insight card
    From Bank of America's websiteAn Erica card saying Here's what I found for recent grocery charges from Jan 1, 2026 to Jan 31, 2026 with three grocery store amounts.info.bankofamerica.com, as of

Transactions (1)

  • Activity list with payment due and scheduled Zelle
    App Store marketing imageAn Activity list with a credit card payment marked Action needed and a scheduled $5.00 Zelle payment.App Store listing, as of

Check deposit (7)

  • Bank of America mobile check deposit form
    App Store marketing imageA Deposit Checks screen with endorsement instructions, front and back of check photo boxes, a Deposit to account picker, an amount field and Cancel and Next buttons.App Store listing, as of
  • Bank of America check camera capturing the front of a check
    From Bank of America's help centerA landscape camera view titled Front of Check with a check inside a dashed frame and a green check mark.info.bankofamerica.com, as of
  • Bank of America deposit form with amount highlighted
    From Bank of America's help centerA deposit form with front and back check photos, a Deposit to account selector, an amount field highlighted by a green circle, and Cancel and Next buttons. The green circles are Bank of America's own tap-target markers from its help pages, not part of the app.info.bankofamerica.com, as of
  • Bank of America deposit confirmation screen
    From Bank of America's help centerA Confirmation screen saying Your deposit is processing, with deposit to account, total deposit of $100.00, credit pending date, confirmation number and a Make another deposit button.info.bankofamerica.com, as of
  • Bank of America deposit account picker
    From Bank of America's help centerA Deposit to picker listing Bank of America checking and savings accounts and a Merrill account, with a green circle on the checking account. The green circles are Bank of America's own tap-target markers from its help pages, not part of the app.info.bankofamerica.com, as of
  • Bank of America confirm and submit deposit screen
    From Bank of America's help centerA Confirm and Submit screen showing both check images, the deposit account, a $100.00 amount with an Edit button, and Cancel and Submit buttons with a green circle on Submit. The green circles are Bank of America's own tap-target markers from its help pages, not part of the app.info.bankofamerica.com, as of
  • Check deposit photo boxes and amount fields
    App Store marketing imageFront of check and Back of check photo boxes above Deposit to and Enter amount fields with Cancel and Next buttons.App Store listing, as of

AI assistant (7)

  • Erica virtual assistant home screen with insight cards
    App Store marketing imageAn Erica assistant screen saying Good Morning, Jane with insight cards for subscriptions, spend path and bill reminders, and a Type or ask me something bar.App Store listing, as of
  • Erica assistant screen on Android
    Google Play marketing imageAn Android version of the Erica screen saying Good Morning, Jane with insight cards and a Type or ask me something bar.Google Play listing, as of
  • Erica answering how to deposit a check
    From Bank of America's help centerAn Erica chat where the user asks How can I deposit a check? and Erica explains how to snap the front and back of a check, with a Make a mobile check deposit button.info.bankofamerica.com, as of
  • Erica card help options
    From Bank of America's websiteAn Erica chat about a Customized Cash Rewards Visa card offering options to order a replacement card, report a card lost or stolen, report a card not received, order a card, or chat live.info.bankofamerica.com, as of
  • Erica answering a routing number question
    From Bank of America's websiteAn Erica chat where the user asks What is my routing number? and Erica shows routing numbers for electronic transfers and U.S. wire transfers with a Get my account number button.info.bankofamerica.com, as of
  • Erica message bubble
    App Store marketing imageAn Erica chat bubble that reads I have new insights to share with you.App Store listing, as of
  • Erica insight cards with View buttons
    App Store marketing imageThree insight cards for subscriptions and recurring charges, spend path and bill reminders, each with a View button.App Store listing, as of

Other screens (2)

  • Bank of America My Rewards summary screen
    App Store marketing imageA My Rewards screen showing $361.00 in total rewards value with rows for Preferred Rewards, Credit Cards, BankAmeriDeals and Partner Rewards.App Store listing, as of
  • Rewards card showing $361.00
    App Store marketing imageA card for a Preferred Rewards Platinum tier member showing $361.00 total rewards value in 2023.App Store listing, as of

Features its official sources state

Bank of America's website, help center or app store listing states these 10 app features, in the bank's own words.

✓ means the bank's official sources (its website, help center or official app store listing) state it, with the quote and page shown. ✕ means those sources say the bank doesn't offer it. We never mark a feature ✕ just because a page doesn't mention it.

Privacy and accessibility labels

Apple's privacy labels are what each developer reports to Apple. Apple says it does not verify them. We copy the category names exactly as the App Store lists them.

App privacy

Bank of America

Data Used to Track You

Not listed on the App Store page.

Data Linked to You

  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

  • Location
  • User Content
  • Search History

As of · App Store listing

Accessibility

Bank of America

The App Store listing shows no accessibility labels for this app (checked Oct 25, 2026). That means the developer hasn't listed them, not that the app has no accessibility support.

FAQ

What can I do in the Bank of America app?

Bank of America says you can manage your Bank of America banking and Merrill investing accounts, deposit checks, turn on alerts and move money with Zelle, wires, Bill Pay or transfers in its Mobile Banking app.

Does the Bank of America app include Erica?

Yes, Bank of America calls Erica your virtual financial assistant and says Erica is available only in the Mobile Banking app, in English.

Does the Bank of America app support Zelle?

Yes, Bank of America lists Zelle with wires, Bill Pay and transfers as ways to move money in its Mobile Banking app.

Compare Bank of America with another app

Sources and dates

How we compare bank apps explains every source and what we don't do yet. See every bank app.

This is education, not financial advice.